Terms of service

Terms of Service

Welcome to Saint Sydney. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please read carefully. If you do not agree, please do not use our website or services.

General Overview

These Terms apply to all users of the Saint Sydney website, including browsers, customers, and content contributors. By using the site, you acknowledge that you have read, understood, and agreed to these Terms, along with our Privacy Policy and any other policies referenced on the site.

Ordering & Payment

  • When placing an order, you agree to provide accurate personal information including name, billing and shipping address, email, and payment details.

  • Orders are confirmed when dispatched, and you will receive an email with your order details and tracking information.

  • If payment is unsuccessful or items are out of stock, Saint Sydney reserves the right to cancel the order and will notify you promptly.

  • Prices are displayed in Australian Dollars (AUD) and include GST. Shipping fees, duties, or taxes may apply and are the responsibility of the customer.

  • Payments can be made via the accepted payment methods displayed at checkout. Orders will not be dispatched until payment is successfully received.

Pre-Orders

  • Pre-order items allow you to reserve limited-stock products.

  • If your order contains both in-stock and pre-order items, we will hold the entire order until pre-order items arrive, unless you request separate shipping (additional fees may apply).

  • Estimated arrival dates are indicative and not guaranteed.

Promotional Codes

  • Promotional codes must be used at checkout and cannot be applied to previous orders.

  • Only one code can be applied per order, within the specified timeframe, and cannot be combined with other offers.

Product Information & Availability

  • We aim to accurately display product colours and images, but device screens may vary.

  • Descriptions, pricing, and availability are subject to change without notice.

  • Saint Sydney reserves the right to limit sales or discontinue products at any time.

Shipping & Delivery

  • Shipping terms and costs are outlined on our website and calculated at checkout.

  • We are not liable for lost or delayed items once a tracking number has been provided.

Copyright & Trademarks

  • All content on the Saint Sydney website, including images, text, graphics, and logos, is owned by Saint Sydney and protected under copyright and trademark law.

  • You may not reproduce, distribute, or use our content without prior written consent.

Age Requirement & Prohibited Use

  • By using this site, you confirm you are at least 18 years old or have parental consent if under 18.

  • You may not use our services for illegal or unauthorised purposes. Any breach may result in immediate termination of access.

Stains & Product Care

  • Saint Sydney is not liable for self-inflicted stains or damage caused by tanning oils, sunscreens, or improper care. Please refer to our Care Instructions for guidance.

Disclaimer of Warranties & Limitation of Liability

  • Our website and services are provided "as is" and "as available."

  • Saint Sydney is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services, including lost profits or data.

Indemnification

You agree to indemnify and hold Saint Sydney harmless from any claims or losses arising from your breach of these Terms or violation of any law or third-party rights.

Governing Law

These Terms are governed by the laws of Australia.

Changes to Terms

We may update or amend these Terms at any time. The most current version will always be available on our website. Continued use of our website constitutes acceptance of any changes.

Contact Information

If you have any questions regarding these Terms, please contact us at hello@saintsydney.com